Outsourced Dedicated Team

Outsourced Dedicated Team

If you think you need a dedicated team, you are on the right page then. Choose any plan from the ones listed below:
The advantage of the dedicated plan is, the admins you choose will be dedicated to your company only. They will not be assisting other shared clients we have but only focus on your support.
  • 8 hours x 5 days a week
  • 24 x 7 x 365 coverage.
  • Unlimited Servers
  • Helpdesk And Livechat Support.
  • 20 minutes response time.
  • 1-2 hour resolution time.
  • pre-sales questions and Escalations to Sales/Billing/Management.
  • Proactive Server monitoring.
  • Periodic Security Audits.
  • Third Party Software Installations.
  • Advanced Server Administration.
  • Any Customized Requirements.
  • All Certified Engineers.

We provide only skilled admins. One highly experienced admin will be present in each shift as shift lead to control other admins and divide tasks between them properly.
Total 7 technicians: L1 / L2 = 4  and L3 = 3 , You can pick any combination.
The above plans do not fit your requirement?. If so, customization similar to semi-dedicated is possible, just write your requirement
here and click submit.We will reach out to you at the email address you filled in the contact form with all the details you require.